by jabfab
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We believe every physical touchpoint in a service journey should be able to communicate.
ServeSpots by JabFab transforms everyday service locations into intelligent connection points that help organizations inform, listen, act and improve in real time. From hospitals and airports to hotels, campuses and workplaces, ServeSpots connect people to the information, services and feedback they need - exactly where they are, in-the-moment.
Powerful ways to use every ServeSpot.
Inform. Listen. Act. Analyze. All in real-time.
Inform & Guide
Give people the information they need, where and when they need it.
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Service Information
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What to Expect
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Helpful Resources
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Instructions & Guidance
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News & Updates
Listen
Capture feedback or insights while people are there.
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Satisfaction & NPS
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Feedback
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Issue Reporting
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Suggestions
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Recognition
Act
Trigger actions and get the right people involved.
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Alerts & Notifications
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Workflow Triggers
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Escalations
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Service Recovery
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Close the Loop
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Service Requests
Analyze
Turn every interaction into operational intelligence.
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Dashboards
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Trends & Insights
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Operational Reports
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Performance Analytics
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Continuous Improvement
Start fast with templates for common use cases.
SOLUTIONS
Proven ServeSpot solutions for the places accross your service journey.
Waiting Areas
Department information, real-time feedback signals, service options.
Exam / Procedure Rooms
Real-time patient service recovery and intervention, wait-time issues.
Vehicles & Golf Carts
Report vehicle issues, request services, location based issues, course information.
Bathrooms & Restrooms
Real-time issue detection, cleanliness, feedback, maintenance triggers.
Parking & Valet
Timely retrieval, wait time reduction, maintenance and safety issues, help to locate vehicle, slip & fall hazards.
Buses & Transportation
Onboard comfort, driver safety, punctuality, route and campus info.
Gym, Spa & Fitness
Guest & member feedback, equipment help, marketing, cleanliness and assistance.
Operational Intelligence
Hyperlocal real-time intelligence for supervisors, COOs, CXOs and Facilities or Administrative leaders.
How ServeSpots Work
Simple to set up. Easy to use. Built for real-world service operations.
Choose a
Place
Map your locations and identify the moments that matter.
Create the ServeSpots
Pick a template or build from scratch in minutes.
Deploy
Anywhere
Use the right format for any environment. Then print, stick, place, attach.
Observe & Act
in Real-time
Frontline teams get alerts and can act immediately.
Improve
Continuously
Monitor performance, learn from insights and keep getting better.
Ready to level up your service operation with ServeSpots?
See how real-time service intelligence can transform your operations.